Privacy Policy

This Privacy Policy explains how Skilledhands Technologies Private Limited ("Rapidit", "we", "us") collects, uses, shares and protects your personal information when you use our Platform and services.

Information we collect

• Information you provide: name, phone number, email address, address, payment details, and any other information you submit when booking or using the Platform.
• Information collected automatically: device details, IP address, cookies, analytics data, and location data if you enable location services.

How we use your information

• To provide, operate and improve the Services.
• To connect you with Experts and process bookings.
• To process payments and send booking confirmations and receipts.
• To send updates, service-related messages and promotional offers (where permitted).
• To comply with legal requirements and protect our rights.

Sharing of information

We may share your information with:

• Experts required to fulfil a booking (e.g., name, phone, address).
• Payment processors and service providers who help operate the Platform.
• Affiliates and third parties when required by law or to enforce our terms.

We do not sell personal data.

Data retention

We retain your personal data as long as needed to provide the Services and to comply with legal obligations. When no longer required, we will securely delete or anonymize the data.

Security

We use reasonable technical and organisational safeguards to protect your personal information. However, no system is completely secure and absolute security cannot be guaranteed.

Your rights

You may request access, correction or deletion of your personal data, or withdraw consent where applicable. To exercise these rights, email contact@rapidit.in.

Children

The Platform is not intended for individuals under 18. We do not knowingly collect personal information from children under 18.

Grievance officer

Samir Kumar Swain
Email: samir@rapidit.in
Time: Monday – Saturday, 10:00 a.m. – 6:00 p.m.

If you have questions about this policy, contact us at contact@rapidit.in.